Buss A Lyme

Privacy Policy

Last updated: May 23, 2026

This Privacy Policy describes how Buss A Lyme ("we", "us", or "our") collects, uses, and protects information you provide when using the Buss A Lyme mobile application ("the App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you make or manage a booking through the App, we collect the following personal information:

• Name – to identify you and address your booking.
• Email address – to send booking confirmations and service-related communications.
• Phone number – to contact you regarding your booking or event.

We do not collect payment information, location data, or any sensitive personal data.

2. How We Use Your Information

The information we collect is used exclusively to:

• Process and manage your bar service booking.
• Communicate with you about your booking status, event details, and scheduling.
• Send important service notifications (e.g., confirmations, reminders, or changes).
• Respond to your enquiries and provide customer support.

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your data is not shared with any external companies, advertisers, or analytics providers. Information is only accessible to Buss A Lyme staff who need it to fulfill your booking.

4. Data Storage and Security

Your personal information is stored securely in our booking system (Google Sheets, accessed only by authorised Buss A Lyme personnel). All data transmitted between the App and our servers is encrypted in transit. We take reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, or loss.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and for legitimate business purposes (e.g., record-keeping for past events). You may request deletion of your data at any time by contacting us (see Section 8).

6. Children's Privacy

The Buss A Lyme app is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has provided us with personal information, we will delete it promptly.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent to our use of your data at any time.

To exercise any of these rights, please contact us using the details in Section 8.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: stellous67@gmail.com
• Website: https://vip.bussalyme.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the App after any changes constitutes your acceptance of the revised policy.